FAQ
What are your shipping times?
It usually takes 2-7 days depending on your location.
How to Track My Order?
Once your order is shipped, you'll receive an email with the subject line: "A shipment from order #OrderNo is on the way." In this email, you’ll find the tracking details below the "View Your Order" button. Simply click on the tracking number to be directed to the tracking page, where you can monitor the status of your shipment.
I Have Received My Slickup Anti-Flyaway Hair Wand, but It Seems Dried Up/Empty. What Should I Do?
Please note that the bottle opening is intentionally designed to be narrow, allowing only a small amount of liquid to be applied to the brush. This is enough to tame baby hairs without making them sticky. The bottle contains 12 ml of product, as indicated on the packaging. With daily use, the product should last 3-6 weeks.
To check if the product is full, you can weigh the tube (excluding the outer cardboard packaging). The tube should weigh around 26 grams, while the empty tube weighs approximately 13 grams.
If you don’t have a scale at home, you can test the product by squeezing the brush head firmly. You should see traces of the product on your fingertips.
If the test fails or the weight is less than expected, please create a ticket with video proof, and we’ll be happy to send you a free replacement.
What is the Slickup Anti-Flyaway Hair Wand?
The Slickup Anti-Flyaway Hair Wand is a convenient, easy-to-use product designed to tame baby hairs, flyaways, and frizz. It’s a portable wand that applies a small amount of smoothing serum to help you achieve a polished look without making your hair sticky or greasy.
How do I use the Slickup Anti-Flyaway Hair Wand?
To use, simply brush the wand over your flyaways or baby hairs, focusing on areas that need taming. The serum will hold the hair in place while maintaining a natural look. You can use it on dry hair as part of your daily routine or for quick touch-ups on the go.
Is the Slickup Anti-Flyaway Hair Wand suitable for all hair types?
Yes, the Slickup Anti-Flyaway Hair Wand is suitable for all hair types, including straight, wavy, curly, and coily hair. It’s designed to work effectively on all textures without weighing the hair down.
How long does the product last?
The wand contains 12 ml of product, which should last for 3-6 weeks with daily use. The narrow bottle opening ensures that only a small amount of serum is applied to the brush, making it last longer.
Can I use the Slickup Anti-Flyaway Hair Wand on colored or treated hair?
Yes, the Slickup Anti-Flyaway Hair Wand is safe to use on colored, chemically treated, or heat-styled hair. It’s formulated to be gentle and will not cause damage or alter the color of your hair.
Will the wand make my hair sticky or greasy?
No, the Slickup Anti-Flyaway Hair Wand is specifically designed to tame flyaways without making your hair sticky or greasy. The serum is lightweight and dries quickly, leaving your hair looking smooth and natural.
How should I store the Slickup Anti-Flyaway Hair Wand?
Store the wand in a cool, dry place, away from direct sunlight. Make sure the cap is tightly closed after each use to prevent the serum from drying out.
What color is the product in the Slickup Anti-Flyaway Hair Wand?
The product in the Slickup Anti-Flyaway Hair Wand is clear and colorless. This ensures that it blends seamlessly into all hair colors, whether your hair is light, dark, or somewhere in between. The clear formula won’t leave any visible residue, making it suitable for all hair types and shades.